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Tue, Mar 29


Online Event (3 CPD Hours)

Conflict Management & Bold Conversations

Leaders at all levels can be challenged by situations of conflict and by the ability to have bold, honest, and powerful conversations. Both are critical if you want to lead with integrity and strength.

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Time & Location

Mar 29, 2022, 1:00 p.m. – 4:00 p.m.

Online Event (3 CPD Hours)

About the Event

This session will provide you with insights and practical tools to help you do both.  Using a simple and effective conflict management tool, you’ll learn principles to help you manage conflicts wisely and explore a self-assessment to help you understand your default conflict management style.  Learn how you may need to flex to manage different forms of conflict and work towards the best resolution.

In the second half of the session, we’ll explore how to have bold conversations that will increase awareness and help modify behaviour, especially with challenging employees. Take home a useful template to help you prepare well for difficult conversations.

Who should register?

If you’re an experienced or emerging leader or a high-potential contributor who wants to grow in your leadership skills and accelerate your impact, this session will give you an opportunity to learn and engage with other leaders, facilitated by Doreen Harvey, a Human Resources Consultant, and former C-suite executive.

Doreen Harvey began her practice as an independent Human Resources Consultant over 20 years ago following her role as VP of HR at Sanyo Canada and senior leadership roles at Nortel Networks. She is passionate about helping leaders engage their people and align their HR strategy to their business strategy.  Clients include small to mid-sized enterprises, in various industries, as well as social profit organizations.  Doreen holds an MBA from the Schulich School of Business at York University and an HBA from The Ivey School of Business. She is certified in EQ-i/EQ360 (Emotional Intelligence) and is a member of the Strategic Capability Network.


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    Tax: +$16.25 HST+$3.53 service fee
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